Privacy Policy

This page outlines our privacy policy. This privacy notice applies solely to information collected by this website.

You will be informed about the following:

  • What personal data is collected through the website, how it is used, and with whom it may be shared.
  • How you can manage your personal data.
  • The security procedures in place to protect against the misuse of your information.
  • How you can correct any inaccuracies in the data.

Data Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to data that you voluntarily provide via email or other direct contact. We will not sell or rent this information to anyone. The data collected is limited to what is necessary for the provision of the contracted services, information requests, or pre-contractual management, specifically identification, contact, and banking or payment card details.

Your personal data may be collected and processed for the following purposes:

  • a) Compliance with legal obligations to which we are subject, namely communications to the Foreigners and Borders Service (SEF) and Billing.
  • b) Execution of the Temporary Accommodation Contract or the Short-Term Rental Management Contract, including payment transactions, check-in/check-out management, guest management, security deposit holds, provision of complementary services (such as cleaning), management of contractual obligations, or for pre-contractual purposes.
  • c) Contact via email, mobile communications, and digital platforms for marketing strategies, commercial and contractual information, as well as information requests.

Failure to provide personal data for the purposes outlined in points a) and b) constitutes a breach of legal obligations and may result in the termination of the Accommodation Contract without the right to compensation, as well as a deficient service provision for which we cannot be held liable.

Your Access to and Control Over Information

You may contact us at any time via email or phone to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.


Only managers who need the information to perform a specific job (for example, billing, SEF reporting, or customer service) are granted access to personal data. The computers/servers in which we store personal data are kept in a secure environment.


Third parties may use cookies, web beacons, and other storage technologies to collect or receive information from this website and use that information to provide measurement services and target advertisements. If you feel that we are not abiding by this privacy policy, you should contact us immediately.


Unless otherwise required by legal, regulatory, or judicial provisions, personal data collected will be kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing.